FAQ

Q: What kinds of businesses do you work with?
We work primarily with trades contractors and small service businesses across Alabama — HVAC companies, remodeling contractors, home service providers, and community-rooted small businesses. If you're good at what you do but hard to find online, we can help.

Q: What does "local presence management" actually mean?
It means we make sure your business shows up correctly and consistently everywhere customers look — your website, Google, Bing, Apple Maps, Facebook, and any directory that matters for your industry. Most small businesses have outdated, inconsistent, or missing information scattered across the internet. We clean that up and keep it current.

Q: Do you build websites from scratch?
Yes. We build clean, fast, mobile-friendly websites on Squarespace. We handle the design, copy, SEO setup, and technical configuration — you get a finished site ready to be found.

Q: What is NAP consistency and why does it matter?
NAP stands for Name, Address, Phone number. When your business information is inconsistent across Google, Bing, Yelp, Facebook, and other directories — different phone numbers, old addresses, misspelled names — search engines lose confidence in your listing and rank you lower. We audit and correct all of it.

Q: Do you offer photography?
Yes. Anna Alaniz handles photography for Yellowhammer Digital clients. Professional photos of your work, your team, and your location make a measurable difference in how customers perceive your business online and how your Google Business Profile performs.

Q: How is Yellowhammer Digital different from a big marketing agency?
We're local, we're small, and we work directly with you — no account managers, no handoffs, no templated packages. We know Alabama businesses because we are one. Every client gets personal attention and strategy that fits their actual situation.

Q: Is Yellowhammer Digital part of another company?
Yes. Yellowhammer Digital is a DBA under CipherNorth LLC, a cybersecurity and digital advisory firm based in Birmingham, AL. The same operational discipline we bring to cybersecurity work informs how we approach your digital presence.

Q: How do I get started?
Reach out through the contact page and tell us a little about your business. We'll take a look at your current digital footprint and come back to you with an honest assessment of where you stand and what we'd recommend.